Profile image of Esa Kesti

Hi there!

I'm Esa, a dedicated Tier 3 Enterprise Customer Support Engineer at Apple. With over eight years of hands-on experience, I specialize in providing cutting-edge technical support for enterprise and education customers.

About Me

Throughout my career, I’ve been passionate about driving innovation through technical excellence. I focus on delivering robust, high-impact technical support to enterprise customers while fostering a collaborative environment that enables team growth. Whether it's mentoring teams, working on innovative projects, or navigating complex enterprise architectures, I thrive in environments that push boundaries and continuously evolve.

When I'm not working, I enjoy spending quality time with my family. My partner and I love exploring new places with our children, creating memories while traveling and experiencing the world. Balancing family life with a demanding career is important to me, and I strive to make time for both my personal and professional growth.

I’m also a tech enthusiast, passionate about exploring new tools and trends, and I dedicate time to mentoring aspiring IT professionals. I believe in sharing my knowledge to help others grow in their careers.

My mission is to bridge the gap between technology and its end-users, making advanced tools more accessible, efficient, and tailored to unique business needs. By aligning technical strategy with organizational goals, I ensure that enterprises can leverage technology to its fullest potential.